Cancellation Policies

Testing Paperwork, Rescheduling and Cancellation Policy

Testing: Dii requires an information intake form to be completed before testing. This form is essential for the best possible assessment. Failure to complete this form and provide related materials by the date requested will result in appointment cancellation, and responsible parties will be assessed a nonrefundable rescheduling fee of $50 to move the appointment.

Additionally, Dii requires a minimum two business day advance notice to reschedule, even if the appropriate forms have been turned in. However, if you’re able, please allow as much advance notice as possible. Cancellations within two days will be assessed a $50 nonrefundable fee.

Failure to attend your appointment without any attempt to contact the Dii office will result in forfeiture of your entire deposit.

Consultations: Dii requires an information intake form to be completed before a consultation. This form is essential for the best possible advice and direction. Failure to complete this form and provide related materials by the date requested will result in appointment cancellation. Consultations are nonrefundable.